- Effective Date: August 9, 2026
- Company Name: Shiv Jyotish Packers & Movers
- GSTIN: 10CMWPK7245R1Z7
- Head Office: Near Bypass Mandir, Ramkrishna Nagar, Mukhiya Ji Market, Kankarbagh, Patna – 800020, Bihar
- Contact Email: support@avista.id
- Phone Support: +91 8434302634 / +91 9060012500
1. Introduction
Welcome to Shiv Jyotish Packers & Movers (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, contact our support team, or use our relocation and logistics services.
By accessing our website or engaging our services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We collect personal and logistical details necessary to provide safe, seamless, and transparent relocation services. This information may include:
- Personal Identification Details: Full name, phone number, email address, and physical residential or business address.
- Relocation & Inventory Data: Moving origin, destination addresses, preferred moving dates, and inventories of household items, office equipment, or vehicles to be transported.
- Payment & Transaction Details: Billing information and transaction records related to our services (managed securely in compliance with legal and financial standards).
- Communication Records: Inquiries, feedback, and logs of calls or messages exchanged with our 24/7 customer support team.
3. How We Use Your Information
We use the collected information solely for business and operational purposes, including:
- Service Execution: To plan, coordinate, and execute your local or long-distance relocation, packing, loading, and transport requirements.
- Customer Support: To respond to your inquiries, provide real-time status updates on your shipments, and resolve any post-move concerns.
- Billing & Verification: To issue accurate, transparent price estimates and maintain records in accordance with our GST registration (10CMWPK7245R1Z7).
- Service Improvement: To analyze customer feedback and enhance the quality and efficiency of our moving solutions.
4. Information Sharing & Security
We value your trust and maintain strict data confidentiality:
- No Unauthorized Disclosure: We do not sell, trade, or rent your personal information to third parties for marketing purposes.
- Service Partners: We may share necessary details with trusted logistics partners, drivers, or transport crew strictly to complete your move successfully.
- Legal Compliance: We may disclose your information if required by law, court order, or governmental regulations (such as tax or GST authorities).
- Data Security: We implement appropriate administrative, technical, and physical security measures to safeguard your personal data from unauthorized access, alteration, or disclosure.
5. Your Rights & Choices
- You have the right to request access to the personal data we hold about you.
- You may request corrections or updates to your contact details or inventory information by contacting us directly.
- You can opt out of promotional communications at any time by reaching out to our support team.
6. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us:
- Phone: +91 8434302634 / +91 9060012500
- Email: support@avista.id
- Address: Near Bypass Mandir, Ramkrishna Nagar, Mukhiya Ji Market, Kankarbagh, Patna – 800020, Bihar
Who we are
Suggested text: Our website address is: https://avista.id.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.